1. Do you find the site easy to use?

2. Do the pictures make you feel welcome?

3. Do you understand how to sign up to be a navigator?

4. Are you comfortable with the process for providing help?

5. Are you comfortable being contacted by email with a request for help?

6. Are you comfortable responding to the e-mail request for help within 24 hours of receiving the request?

7. Are you comfortable using email to set up the telephone call with the person seeking help?

8. Do you wish to provide a picture on your profile (that a person seeking help can view if they are matched with you)?

9.  Do you wish to provide your experience on your profile (that a person seeking help can view if they are matched with you)?

10. Please provide any suggestions/recommendations for improving the site.