1.  Did you find the site easy to use

2. Do the pictures make you feel welcome?

3. Do you understand how to sign up to get help?

4.  Are you comfortable with the process for getting help?

5. Do you find it helpful to see the picture of the navigator you have been matched with?

6. Do you find it helpful to  know the experience of the navigator you have been matched with?

7. Do you feel comfortable using the site?

8. Do you feel you can trust the site as a place to obtain help?

9. Please provide any suggestions/recommendations for improving the site.